Observe We Serve Government Student loan Customers

Observe We Serve Government Student loan Customers
Nelnet Federal Student loan Characteristics

Fulfill Nelnet Government Student loan Services

We have a many years-long history of getting high-quality, customer-centered federal loan features and assistance to your Agency away from Knowledge. The reputable, versatile, scalable federal mortgage repair option would be supported by operational systems that have highly complicated software, leading to agreeable, risk-free upkeep and positive borrower and you will government outcomes.

What we should Do

Due to the fact the full-carrier, Nelnet Federal Student loan Attributes has developed productive and you can energetic possibilities, demonstrated process, and you can a watch consumer feel that the Department regarding Degree is also believe in and its particular people deserve.

Federal Mortgage Qualities

Our flexible possibilities promote largest application for the loan handling, servicing, and you will expertise program maintenance. All of our experienced some one and you may demonstrated procedure allow us to surpass services levels, remain certified, and offer an optimistic customer experience in order to government student loan users.

I wanted to centralize and streamline our very own mortgage administration interfaces and you will process. Immediately following reviewing the items given by Great Lakes, i decided brand new solutions could be a good fit to possess our procedures. We were capable functions privately to the High Ponds Assistance Class to totally change our individual financing processing, in addition to one another ScholarNet and you can Central Disbursement Service (CDS) implementation, within just 14 days.

Pressing the fresh Cost Basics hook with the all of our Mortgage Recommendations webpage facilitate our very own leaving pupils having personal finance change in order to repayment, realize about integration choices, and also get on the alert getting prospective predatory scams.

Markets We Suffice

Inside the giving proven, effective federal mortgage properties, deep system degree, and you will outstanding solution to government education loan customers, Nelnet Federal Education loan Characteristics provides unrivaled worth to our people and you can users doing work within various marketplace.


Nelnet are created into the while making the customers’ academic goals you can. Our very own lovers contained in this community know that our very own commitment to studies – off K-12 to better education – is part of exactly what describes all of us.


All of our comprehensive sense in very controlled marketplaces causes us to be a beneficial confirmed, trusted, compliant companion ready providing federal, state, and you can local enterprises go many different state-of-the-art wants effectively, with reduced chance.


From the Nelnet, we all know probably the most creative technology anticipates buyers needs, provides exceptional user experience, is versatile and easily incorporated – and may be backed by actual some body taking professional provider.

Elite Characteristics

Over four decades, we’ve composed efficiencies and best practices that have aided us allow. By the discussing our expertise and versatile, creative choices, we let all of our people transform the way they do business.

Talk about Nelnet Federal Education loan Characteristics

Now that you have seen the solutions we offer, grab a further plunge. Find out about which we are – and how interesting our very own functions may help your organization thrive.

As a trusted lover of your Department out of Education, Nelnet Federal Education loan Functions features supported an incredible number of pupils and https://paydayloansonlinedirect.com/installment-loans-nv/ you will their families – taking entry to education to have a much better lives and you will help successful installment.


Nelnet currently suits an incredible number of government education loan people, helping her or him see payment choice that lead in order to successful installment. Nelnet is additionally accountable for punctual, appropriate software and claims handling for consumers seeking financing launch dependent into complete and you can long lasting disability.

High Ponds

Higher Lakes already serves many federal student loan people and you will regularly get one of the higher customer satisfaction recommendations among loan servicers of consumers. High Ponds is targeted on carrying out a positive customers sense and you will helping individuals allow.


We have been always exploring the fresh an easy way to change our very own providers. The audience is intent on knowledge business fashion and you may guidelines – and you will sharing with and you can reading of someone else. Just what drives us can provide your online business an advantage, as well.

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